IT Change Manager

  • Temporary
  • London

Project Recruit Limited

IT Change Manager

Our client, a global supplier for IT services, requires an experienced IT Change Manager to join their team in their clients’ office in Central London. You can work remotely until Covid abates.

This is 10 month temporary contract, to start on 15th of March.

Candidates are required to have evidence of end to end change management experience: Integrated Change, Communications, Training, Value Realisation

Purpose & Accountabilities:


To drive and support the business change activities required to underpin client IT simplification agenda. The Client is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, supporting the business’ growth agenda.

The role is delivery focused and will lead IT-driven business change in a programme or project environment.

The primary purpose of the role is to:

  • Engage with senior business and IT Leaders and Executives to drive the change agenda
  • Lead or be a senior team member on change programmes
  • Deploy measurable change management interventions and wider transformational change initiatives, usually in an Agile context
  • Advise, coach, manage and mentor more junior change managers often via matrix leadership to build the capability
  • Operate, with support where needed across change management, communications
  • Work closely and collaboratively with other related departments, OD/OE, Internal communications, Learning and Continuous Improvement, within the company to deliver a comprehensive service to the business using agreed methodology
  • Equip the business with the skills to better manage and sustain change


Work on projects to:

  • Build or help build change management and integrated transformational change plans and manage delivery against these
  • Build and manage change management deliverables and activities to a business-ready standard
  • Ensure that the appropriate change management tools and methods are applied to IT projects
  • Partner with other parts of the organisation (IC, OD, Learning) to deliver high quality change management interventions
  • Develop agile mindsets and behaviours

Technical Skills & Experience

  • Team lead or individual contributor to managing key stakeholders.
  • Demonstrated evidence of end to end change management experience: Integrated Change, Communications, Training, Value Realisation

Soft Skills & Experience

  • Good knowledge of leading and managing technology-led change and technology adoption
  • Expertise in change management methods and their application
  • Understanding of Agile and its impact on the management of change 2
  • Proven track record of building strong stakeholder relationships at different organisational levels
  • Able to conduct detail change impact assessments and work with the business to drive action plans
  • Able to produce business-facing deliverables and activities to drive and sustain change
  • Resilient and able to manage challenge and resistance
  • Results/outcomes oriented, business value focused
  • Confident and able to work in high-ambiguity work environment
  • Excellent oral and written presentation skills
  • Demonstrated evidence of all 4 Leadership Attributes, RDS core values and D&I behaviours will be considered during the selection process

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