Real Life Examples of Flexible Working

A New Way of Life?

Rose McCarter-Field

By Rose McCarter-Field

How can a new model of working impact the lives of your staff? How are companies implementing new working practices? What’s working for them? And their staff?

Here are 5 case studies from companies at the forefront of implementing a new way of working. These companies share how their new policies are having a positive impact on their staff, and their company.


American Express

American Express is one of the largest credit card companies in the world, with over 50,000 employees globally including IT staff; programmers; data analysts; software engineers; and a range of technical roles. They offer contract, part-time, full-time, and remote working.

The financial firm have adapted to a more flexible scheduling model. This model includes the ability to work from home. This flexibility has opened up opportunities for parents as well as those living a long distance from their offices.

They allow for short notice changes to accommodate of unforeseen life events. Allowing for people to continue their roles and work flexibly around unexpected life events.



Dell is one of the largest technology and computer firms in the world. They have implemented a connected workplace programme to enable effective flexible working. They utilise virtual communication tool such as Slack and Microsoft Team to support effective remote working.

Presently 60% of their global IT and tech workforce is on a flexible working arrangement. Workers chose their hours and their location. Some work remotely full-time and others have a balance between home and office working arrangements. Dell encourage workers to get the work done, in whatever way suits the employee.

As a result the company have also saved $12 million a year in overheads, primarily from reduced office space.



DuckDuckGo is an innovator in online technologies. This young search engine and privacy company has seen rapid growth over the past few years. Attracting some of the best and brightest of the new generation coming into the job market.

Their international workforce is encouraged to “work wherever, whenever” to get the job done.

As a result, their staff live flexible lives. Work is carried out around family schedules, caring responsibilities, and hobbies. They use digital tools to ensure effective communication and connectivity between their teams. To ensure everyone stays in the loop and works collaboratively.


Agilent Technologies

Agilent Technologies supports analytical scientists and clinical researchers to fulfil complex laboratory demands. Of their 12,000 employees, 15% don’t work a typical Monday to Friday.

The tech company offer flexible working arrangements to enable carers and parents to fit their work around their home lives. Including flexible working hours across the week, part time working, and job share. They allow for flexible time off and flexible working arrangements such as remote working.

They provide additional flexibility for specific life events, and provide access to support for events such as parental leave and adoption assistance.


Deutsche Bank

Deutsche Bank is a global financial services provider that drastically changed its working practices as a response to the pandemic.

They utilised virtual tools to enable effective global communications between staff. They found that staff working remotely were more available for meetings, as location was no longer a limiting factor.

They have put in place virtual induction and mentoring programmes. With an understanding that the nature of mentoring and sharing information had to evolve fast, they placed an emphasis on virtual support for staff. Staff can access one-to-one virtual mentoring and training to support them in carrying out their roles remotely.


Want to be an employer of choice? Want help attracting the best and brightest from the global talent pool? Get in touch with Project Recruit for boutique recruitment and payroll management services. 

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