ServiceNow Product Manager
Our client, a leading global supplier for IT services, requires ServiceNow Product Manager to be based at their client’s office in London, UK.
This is a hybrid role – you can work remotely in the UK and attend the London office 2 days per week .
This is a 6+ month temporary contract to start asap
Day rate: Competitive Market rate
As a Product Manager for ServiceNow, you will be responsible for driving the strategic delivery and governance of the ServiceNow platform across the enterprise. Supporting the Product Owner, you will work cross-functionally with Engineering, InfoSec, and Service Support teams to ensure seamless integration, stakeholder alignment, and value realization from platform capabilities.
Key Responsibilities
- Platform Governance
Define and maintain governance frameworks for ServiceNow, including CSDM implementation and RACI matrices.
Ensure compliance with enterprise architecture and security standards.
- Integration Delivery
Lead integration initiatives such as SAP GRC Access Control with ServiceNow under the CCT Programme as well as Cloud Discovery.
Collaborate with technical teams to deliver scalable and secure platform integrations.
- Stakeholder Engagement
Act as the primary liaison between product, engineering, and service support teams.Facilitate workshops and stand-ups including the ServiceNow Leadership Stand-Up.
- Strategic Tooling Initiatives
Contribute to AI productivity tooling showcases.
Represent the Tech Tooling team in quarterly showcases and innovation forums.
- Operational Excellence
Monitor and improve ITSM & ServiceNow tooling performance.
Maintain documentation and reporting for platform enhancements and stakeholder communications.
Key Requirements
- Proven experience in product management within enterprise technology environments
- Strong understanding of ServiceNow platform capabilities and governance models
- Experience with integration delivery particularly ITSM tools
- Excellent stakeholder management and communication skills
- Familiarity with AI and automation tooling is a plus
Due to the volume of applications received, unfortunately we cannot respond to everyone.
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
Please do keep an eye on our website https://projectrecruit.com/jobs/ for future roles.
